Terms & Conditions

When hiring a vehicle you have much of the same responsibility as you would when driving your own car. You are responsible for the vehicle for that period and must ensure you comply with all relevant driving laws and regulations. For example a parking ticket is your parking ticket, if your tyres are damaged, or the van is overloaded you could be stopped by the police, or if you have an accident it is the driver who is liable.

Car hire companies in the UK do not sell insurance to their customers. The driver is fully liabable for the vehicle, any third party claims or costs to Far Beyond Driven Limited. We do have a fully comprehensive insurance policy in place and determinant on compliance with all terms and conditions your damage liability is limited to £1500,  we can agree to reduce your liability further in exchange for a fee.

Reference to “the hirer” in this agreement shall include those signing the hire agreement, those making payment and any other person authorised by the lessor to drive the vehicle during the period of hire. The hirer accepts these terms and conditions upon signing the rental agreement and or payment of the deposit or hire fee. Please read carefully. If there is anything you do not understand or do not agree with please ask a member of the FAR BEYOND DRIVEN staff.

The hirer agrees that while the rental agreement is in force the hirer will be liable as owner/hirer of the vehicle, or any replacement vehicle, for any fixed penalty offence, penalty charge notice, notice to owner, parking charge notice for that vehicle under s66 Road Traffic Offenders Act 1988, Schedule 6 Road Traffic Act 1991, Traffic Management Act 2004, Protection of Freedoms Act 2012 and any other relevant legislation.

The hirer acknowledges that this liability shall extend to any other vehicle let under the same hiring agreement and to any period by which the original period of hiring may be extended. The hirer hereby agrees to hire the vehicle on the Terms & Conditions set out herein and confirms that if payment hereunder is to be made by credit or charge card the hirers signature shall constitute authority to debit the hirers nominated credit or charge card with the total due amount plus any administration charges, extensions or additional charges resulting from this rental.

The hirer consents to their personal information (including name, address, photo and drivers licence details) and information concerning the hire of the vehicle under this rental agreement (including details as to payment record, credit worthiness, accidents or claims or theft or damage to the vehicle, delays in vehicle return, threatening or abusive behaviour and any other relevant information) being shared with other vehicle rental companies, suppliers to such companies, the police and other regulatory authorities, insurers and credit reference agencies, for the purposes of crime detection, risk management and assessing whether or not others may wish to hire a vehicle to me.

1.            To confirm a booking, a deposit or full payment will be required.

2.            The hirer shall pay the full hire fee for the period of the hire in advance and return the vehicle at the end of the agreed hire period. Late returns of the vehicle will be charged to the hire at the full daily hire rate of the vehicle. The hirer will be liable for any losses to the lessor as a result of the late return of the vehicle.

3.            In the event of the hirer cancelling the hire within 28 days of the beginning of the hire period, the lessor reserves the right to charge 50% of the total hire fee or 3 full days hire which ever amount is greatest. In the event of the hirer cancelling the hire within 7 days of the beginning of the hire period, the lessor reserves the right to charge 100% of the total hire fee.

4.            The lessor will use its best endeavours to supply the particular vehicle booked but if for any reason the vehicle booked isn’t available at the start of the rental period the lessor reserves the right to supply without prior notice to the hirer an alternative vehicle as close as possible to the booked vehicles specifications.

5.            The vehicle is regularly serviced and maintained to the standards recommended by main dealer garages. The lessor will not accept any liability for any losses suffered by the hirer as a result of breakdown or mechanical fault, including not being able to honour any contractual obligations during the hire period.

6.            The driver must be the holder of a full UK or EU driving license permitting them to drive the hired vehicle in any country, which it is intended to enter during the hire period. It must have been held for a period of at least two full years. Certain endorsements may be accepted at the discretion of the rental office. Additional forms of identification and proof of address will also be required from the hirer at the discretion of the lessor.

7.            The hirer will be informed in advance of the booking what documentation the driver(s) must produce for inspection prior to collection of the vehicle. If the specified documents cannot be produced then the lessor will be unable to release the vehicle. No refunds will be applicable in these circumstances.

8.            The lessor and the hirer will together check the condition and contents of the vehicle at the start of the hire period. The vehicle will be returned, together with all its’ equipment contents and document to the location, time and date agreed by the lessor in the same condition it was in at the start of the hire period.

9.            The hirer agrees that the payment card may be charged by the lessor to offset the cost of repairs in the event that the lessors vehicle or a 3rd party vehicle is damaged. However if the vehicle is stolen or damaged through the hirer’s own negligence, the hirer would be liable for the total cost of the vehicle and any loss of earnings to the lessor. If the hirer causes damage to any third party property through the hirers own negligence the hirer would be liable for the total cost.

10.          The hirer agrees to pay any additional costs to Far Beyond Driven Ltd incurred as a result of vehicle damage or late vehicle return. To include a hire charge at the full daily rate for any period that the vehicle in question is off the road for repair plus an admin charge of £50 to be paid to Far Beyond Driven Ltd.

11.          The hirer is responsible for fully complying with the insurance claim process. If the hirer fails to do so the hirer will be liable for the full cost to Far Beyond Driven of any damages to Far Beyond Driven Ltd property or any third party claims.

12.          The vehicle will be hired out and the hirer will return it with a like for like tank of diesel; in default the hirer will pay an amount estimated by the lessor to be the cost of filling the tank back to the recorded level at when the hire period commenced plus a fee of £20 plus VAT.

13.          During the hire period, the hirer is responsible for the vehicle and key and has a duty of care to maintain the vehicle which must by law be kept in a road worthy condition. It is the hirer’s responsibility to perform daily visual inspections of the vehicle, to include but not limited to, monitoring dashboard warning lights and messages, all engine fluid levels, any unusual noise or vibration, lights and tyres. The hirer is required to inform the lessor of any defects. Any loss or damage to the vehicle caused by a defect on the vehicle or the lack of engine oil, coolant, brake fluid or power steering fluid (to be established by an independent source) during the hire period will be the responsibility of the hirer, including any losses suffered by the hirer as a result of not been able to meet any of the hirer’s contractual obligations.

14.          The hirer will be liable for any damage caused to the vehicle as a result of the hirer continuing to drive the vehicle whilst aware of a fault on the vehicle and any losses to the lessor as a result of this damage.

15.          Any windscreen, window, tyre or wheel damage is the responsibility of the hirer and will be charged accordingly. These replacements will be on a like for like basis.

16.          The vehicle is fitted with a telematics data recorder. This monitors vehicle speed and driver behaviour. The hirer agrees to drive with care and respect for the vehicle and other road users. The hirer will obey all road traffic laws and regulations. The lessor or insurance company will access this data in the event of an accident, and also periodically. Should any driver score or speed data cause an increase in the lessor’s insurance premium, the hirer will be liable for these costs.

17.          The vehicle will not be used:

17.1       To carry goods in contravention of customs regulations or any other illegal purpose. In the event of the vehicle being impounded or otherwise taken out of possession or control of the hirer or lessor as a result of a breach of this condition the hirer shall continue to pay the rental until such time as the vehicle is returned to the lessor possession together with the cost of any damages caused as a result of the breach which is not covered by the lessor’s insurance policy.

17.2        To carry passengers or property for hire and reward, express or implied.

17.3        To propel or tow any vehicle or trailer without the consent of the lessor or unless hired under the same agreement from the lessor.

17.4        In motorsport, including racing, pace making, rallying, reliability trials and speed testing.

17.5        For purpose of tuition.

17.6        By any person driving whilst unfit through drink or drugs or with blood alcohol concentration above the limit prescribed by the Road Traffic Acts.

17.7       By any person other than:

17.7.1    The hirer or any person(s) nominated or employed by the hirer who is approved as a driver by the lessor, is at least 25 years of age, and under 70.

17.7.2    In the case of break down or accident, a motor vehicle repairer provided that he is duly qualified, licensed and insured.

17.8       To carry a number of persons and/or equipment which would cause the vehicle to be overloaded or which exceeds any individual axle plated weights which may be applicable or so as to render the vehicle unsafe or illegal.

17.9       Outside the UK without the permission of the lessor, unless EU insurance cover has been approved and applied to the Hire Agreement by the lessor.

18.          The hirer is personally responsible and liable to pay the lessor on demand:

18.1        An additional fee for a one-way hire service, or, if vehicle is left elsewhere than at the agreed return location without the lessors consent, a suitable fee for costs relating to the return of the vehicle to our base including fuel, travel, driver, ferry, toll costs, penalties, accommodation and lost earnings will be charged to the card details held without prior notice.

18.2       All fines and court costs, plus an administration charge of £30 + VAT per offence, for parking, traffic, congestion charge or other offences incurred during the hirer period unless as a result of the act or omission of the lessor.

18.3       The lessor’s costs, including reasonable legal fees where permitted by law, incurred collecting payments due from hirer hereunder and lessors costs to repair collision or upset damages.

18.4       The maximum damage liability as stated agreed on booking plus VAT and all other taxes (if any) payable on the aforesaid items.

19.          The hirer and any authorised driver, participates as insured under an automobile insurance policy, a copy of which is available for inspection by hirer at the office of lessor. The hirer will comply with terms and conditions of the said policy and, in particular but without prejudice to the generality of the forgoing, will in the event of an accident in which he/she or the vehicle is involved;

19.1 Obtain names and addresses of parties involved, and photographs of the vehicle position and scene.

19.2 Not admit liability or guilt or give money to any persons involved.

19.3 Not abandon the vehicle without adequate provision for safeguarding and securing.

19.4 Call the lessor by telephone even in the case of slight damage, within 1 hour of the event.

19.5 Complete the lessors accident report, including diagram as required on return of vehicle.

19.6 Notify the police immediately if other party’s guilt or liability has to be ascertained, or if any person is injured.

19.6 Do nothing to render the policy invalid or voidable.

20.          The hirer here by releases and indemnifies lessor from and against any liability for loss or for damage to any property (including costs relating thereto) left, stored or transported by hirer or any other persons in or upon the vehicle before, during or after return of the vehicle to the lessor.

21.          The lessor, whilst taking all precautions and using its best efforts to prevent such happening, shall not be liable for any loss or damage arising from any fault, defect or mechanical failure of the vehicle. The lessor shall not be liable for any loss or damage, including the loss to the hirer of any performance or other fee suffered as a result of a failure to honour any contractual obligations as a result of such a defect or the failure of the vehicle.

22.          The hirer is fully responsible for any keys given at the beginning of the hire. In the event of the keys being lost or damaged, the hirer will be charged for the full associated costs of replacing the key and / or changing of the locks.

21.          The hirer shall always lock the vehicle when not in use and when returning the vehicle.

22.          Vehicles returned in an untidy or dirty condition will be subject to a £50 plus VAT cleaning surcharge. This includes cigarette soiling. The hirer acknowledges that is illegal to smoke in a work vehicle in the UK and the hirer is liable for any fines issued as a result of smoking in a work vehicle.

23.          The hirer will pay for any contents or documents that are not returned with the vehicle and for any damage or loss suffered to the vehicle or its contents, whether caused by the fault of the hirer or not, during the period of the hire which the lessor cannot recover from its insurers.

24.          In the case that the vehicle is returned to the hire location out of office hours, a staff member will check the vehicle in at 10am on the next working day. Whilst the hire period may end during this time, the hirer will remain responsible and liable for the vehicle until it is checked in.

25.          If for any reason any of the games consoles, TV’s, 240v power supply are not working then the lessor will make efforts to get these working for you while still within your hire period. However any faults with any of these AV systems will not warrant any discount to the hire.

26.          Any addition or alteration to these terms and conditions shall be null and void unless agreed upon in writing by both parties.

27.          The lessor may cancel the hire at any point without prior notice. This is at the sole discretion of the lessor. The lessor is not liable for any losses incurred by the hirer as a result of hire cancellation by the lessor.

28.          We reserve the right to cancel any hire at any point if we believe the vehicle is being used in a criminal or reckless way. We reserve the right to cancel any hire at any point if we believe hirer has behaved in a manner lacking in professionalism or respect for our staff, members of the public, other industry professionals, vehicles or equipment. Under these circumstance there will be no refund. This is at the sole discretion of the lessor. The lessor is not liable for any losses incurred by the hirer as a result of hire cancellation by the lessor.

29. The hirer agrees to pay the insurance excess cost in the event of any damage or theft claim on the vehicle, or any third party claim made against our insurance policy.

30. The vehicle is not to be used for commercial purposes for which an Operator's Licence would need to be held. If the vehicle is detained by the vehicle inspectorate for illegal use that the hirer will be responsible for any charges incurred in restoring the vehicle, and any loss of income incurred by the rental company.

31. The Hirer is personally liable to pay the Lessor on demand:

31.1 A day’s rental for each 24 hours or part thereof if the vehicle is returned late plus a Late Return Fee of £25 + VAT. If the vehicle is returned early without prior arrangement in writing then the Lessor will be unable to issue a refund on any unused hire days.

31.2. A fee of £2 + VAT per mile from where the vehicle was left to return it to the agreed return location if the vehicle is not returned to the agreed return location without the Lessor’s prior written consent.

31.3. All fines and court costs for parking, traffic, congestion charge or other offences, whether motor or other (plus an administration charge of £50 + VAT per offence), incurred during the hire period unless as a result of the act or omission of the Lessor.

31.4. The Lessor’s costs, including reasonable legal fees where permitted by law, incurred collecting payments due from Hirer hereunder.

31.5. A cleaning surcharge of £50 + VAT if the vehicle is returned in an untidy or dirty condition or smelling of smoke.

31.6 For the replacement of any contents or documents that are not returned with the vehicle and for any damage or loss suffered to the vehicle or its contents, whether caused by the fault of the Hirer or not, during the period of the hire.

31.7 All related costs in the event that the Hirer loses the vehicle or trailer key/fob during the period of the hire.  For insurance reasons the Lessor is unable to post or courier keys to the Hirer.

31.8. Lessor’s costs to repair damages to the vehicle provided. However, if the vehicle is operated in accordance with all the terms hereof, the Hirer’s liability for such damage shall not exceed the insurance excess stated on the hire agreement overleaf with the exception of:

31.8.1. Any damage to or destruction of (including the engine and any of the vehicle’s components) or theft of the vehicle that is a direct result of the Hirer’s negligence whilst in their possession.  For the avoidance of doubt acts of negligence include, but are not limited to, mis-fuelling/fuel contamination, failure to ensure oil, water and/or AdBlue levels are adequately maintained, failure to assess the vehicle’s height (including striking overhead or low structures), driving on unsuitable road conditions [including flooded roads], improper use of the vehicle, damage occurring as a result of ignoring a warning light, burning a clutch, driving with a flat tyre(s) or leaving the vehicle unlocked, keys in the vehicle or a window(s) open whilst the van is unattended even if the Hirer is in sight of the vehicle, etc.  In such circumstances the Hirer will be responsible for the full cost of repairing the damage to the vehicle or any of the vehicle’s components, or of replacing the engine, or in the event of theft of the vehicle as a result of negligence for the full cost of replacing the vehicle or any of the vehicle’s components based on the current vehicle value as defined by us. In addition the Hirer will be liable to pay for any loss of hire, if the damage caused to the vehicle by the Hirer’s negligence renders the vehicle un-rentable, until such time as the vehicle becomes rentable or until a new replacement van is on-fleet in the event the vehicle is stolen due to the Hirer’s negligence.

31.8.2. Any claim for theft, attempted theft or vandalism where this damage has not been reported to the police (or equivalent local police authority) and a crime reference number and/or an official police report obtained.

31.8.3. Any claim following an accident which when required by law has not been reported to the police (or equivalent local police authority) and a crime reference number and an official police report obtained, if issued.

32. The Hirer will do nothing to render the insurance policy invalid or voidable.

33. The Hirer hereby releases and indemnifies Lessor from and against any liability for loss or for damage to any property (including costs relating thereto) left, stored or transported by Hirer or any other person in or upon the vehicle before the hire, during the hire or after return of the vehicle to Lessor.  Any property left or stored at Lessor’s premises will be destroyed if left unclaimed after 30 calendar days from the end of the hire.

34. If the vehicle is to be driven outside of the UK it is the Hirer’s responsibility to ensure that the tyres adhere to the legislation of the countries in which the vehicle will be driven.

35. It is the hirers responsibility to obey all driving laws and adhere to local regulations and legislation.

36. Vehicles Parked At Owners Own Risk within Lessor’s premises. The Lessor accepts no liability or responsibility for the Hirer’s vehicle (or any vehicle connected with the hire) and their own personal effects/belongings within their vehicle(s) whilst parked within the Lessor’s premises and/or any third party premises connected to the Lessor.

37.  All equipment or other property belonging to the Hirer and the other passengers must be insured by the relevant owner during the hire.  The Lessor is not responsible for insuring such items, nor will it be liable for any damage or loss caused to such equipment or property, howsoever caused.

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